Questions, answered
The short version of what dealers ask us first.
- What is Dealeredge F&I?
- Software for the dealership finance office: video, phone and text with the customer, the interview, identity verification and the paperwork on one deal, with every step written down.
- Does the customer need to download an app?
- No. The customer opens a link on the phone already in their hand and joins from the browser: no app, no account, no password.
- Can customers use it in Spanish?
- Yes. The interview and the meeting both open in the customer's browser, in English or Spanish.
- Do you work our deals for us?
- No. Dealeredge F&I is the software, and your people run your deals in it.
- How is the software priced?
- Per store, with your whole team included: no per-seat charge and no minimum. The plans are on the pricing page.
- Can one dealership see another's customers?
- No. Separation between stores is enforced in the database itself, on every table, not by a filter somebody has to remember to write.
- What security is built in?
- Two-step sign-in for staff, sign in with Microsoft if that is how your store works, roles that decide what each person can reach, and an audit trail of who opened a deal, who called the customer and who changed a number.
- What else do you offer besides the software?
- IT and Microsoft 365 ($1,199 per store, per month), Dealer compliance ($999 per store, per month) and Website ($2,500 to build, then $199 a month for hosting and changes). They are priced on their own: you do not need a plan to buy one, and no plan includes one.
- Is the compliance service legal advice?
- No. We are a technology company, not a law firm. We build and run the program; your attorney should approve the policies that carry legal language.
- How do I see it?
- Book a walkthrough: half an hour in the software itself. Or email info@dealeredgefi.com.